Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Paul H on October 28, 2012, 07:13:32 am

Title: Aworka Question
Post by: Paul H on October 28, 2012, 07:13:32 am
Hi

Ok so inputting my work etc.. onto this system and ready to roll with it..

so ive added all the custys as new customers , their next clean date schedule etc.....

The question is when i go into the planner why can't i see the work in the diary planner format??

Or

Do have to do this manually??

or am i completely doing something wrong ???

I thought that when you added the next clean date when you add your customer then also the frequency it would automatically populate the work to that date then every date thereafter depending on the frequency??
Title: Re: Aworka Question
Post by: Mike #1 on October 28, 2012, 07:22:39 am
Alright Paul when you are adding custys details have you ticked the box for PLAN FOR THIS DATE and dont forget to make sure the autoplan box is ticked as well . Mike
Title: Re: Aworka Question
Post by: Paul H on October 28, 2012, 07:30:49 am
ah seen...  ;D
Title: Re: Aworka Question
Post by: Mike #1 on October 28, 2012, 07:33:07 am
Your welcome mate ;D ;D
Title: Re: Aworka Question
Post by: Paul H on October 28, 2012, 07:35:13 am
Your welcome mate ;D ;D

ok mate... where is the autoplan one then ???
Title: Re: Aworka Question
Post by: Mike #1 on October 28, 2012, 07:39:09 am
just above mark job which is just above start date
Title: Re: Aworka Question
Post by: Paul H on October 28, 2012, 07:43:13 am
not there..

will this only appear when i mark them as done maybe??

Just theya re all on as new customers the next clean is showing as their first
Title: Re: Aworka Question
Post by: Mike #1 on October 28, 2012, 07:53:58 am
Possibly mate i was looking at the new job page when giving you info before .

If you click add new job and on that page were you input details including frequency ie once every 4wks and allowed days then it is below that on my laptop which should be the same for you but that box is normally ticked automatically .

is you work showing up on the planner page yet. Mike
Title: Re: Aworka Question
Post by: Paul H on October 28, 2012, 08:04:18 am
Possibly mate i was looking at the new job page when giving you info before .

If you click add new job and on that page were you input details including frequency ie once every 4wks and allowed days then it is below that on my laptop which should be the same for you but that box is normally ticked automatically .

is you work showing up on the planner page yet. Mike

defo no autoplan box

also on home page my next due work is all over the place... e.g say next weds which when im starting it from... i know the order of work amount of jobs etc.. but that home page next due work has my first few jobs the wrong way around then is shows work the day after... then shows a job that i have on the weds 31st as beinf after a job on the 1st Nov ???

thought tis was easy??
Title: Re: Aworka Question
Post by: Mike #1 on October 28, 2012, 08:26:07 am
When adding new jobs are setting the dates correctly for each planned job .

If jobs are in wrong place on planner you can drop and drag each job individually or if you need to move p anned jobs forward 1 day you can use the nudge button .

If you are stilling having probs  just phone me mate might be easier . Mike
Title: Re: Aworka Question
Post by: Chris @ Aworka on October 28, 2012, 08:39:55 am
Hi Paul

You have to enable 'Auto plan next job' in your Settings (I think I might enable this by default as most people seem to use it).

Once enabled, a job will reschedule for next time when you mark it Done or Skipped.

If you have any other queries, feel free to contact me directly.
Title: Re: Aworka Question
Post by: Paul H on October 28, 2012, 08:46:11 am
Hi Paul

You have to enable 'Auto plan next job' in your Settings (I think I might enable this by default as most people seem to use it).

Once enabled, a job will reschedule for next time when you mark it Done or Skipped.

If you have any other queries, feel free to contact me directly.


Chris yes sorted in settings ... and that answers my next question which was i still cant see the projected work going forward.... but that will drop in i take it when i mark this works as done it will auto reschedule for the say 4 week time on the planner if ive read that right...

Last one on the home page the next due list is just all over the place as mentioned above ... completely not in sink with the planner round or schedule
Title: Re: Aworka Question
Post by: Chris @ Aworka on October 28, 2012, 09:02:58 am
Hi Paul

I've had a look at your planner and next due list...  It will probably make more sense if you remove all jobs from the Planner from 28th November onwards, so that you have only planned each job once for the next clean. The auto planning will take care of all future planning.
Title: Re: Aworka Question
Post by: KLEENAWAY on October 28, 2012, 10:26:53 am
Sorry to jump in here but chris do you know when aworka is going to be available on iphones? Please could you be more accurate than saying "soon" though. Because at the moment the only thing stopping me signing up is just wanting this so i can carry one thing rather than a palm as well. Cheers

Danny
Title: Re: Aworka Question
Post by: roundbuilder on October 28, 2012, 10:39:57 am
It already works with iphone and ipd. Thats how i use it for my round
Title: Re: Aworka Question
Post by: Mike #1 on October 28, 2012, 10:41:12 am
I am pretty sure it is already available when you go to website it says coming soon for iphone android phones etc but i can use aworka on my android phone . Mike
Title: Re: Aworka Question
Post by: KLEENAWAY on October 28, 2012, 10:45:34 am
But i thought you needed internet access for it to work? Iv only read bits on here so im not 100% myself but i thought it couldn't be used properly on iphones? I will stand corrected though and sign up today if im wrong. Cheers chaps

Danny
Title: Re: Aworka Question
Post by: mark m on October 28, 2012, 02:40:20 pm
But i thought you needed internet access for it to work? Iv only read bits on here so im not 100% myself but i thought it couldn't be used properly on iphones? I will stand corrected though and sign up today if im wrong. Cheers chaps

Danny

i sync my i pod in the morning  then you can use it all day you dont need internet connection
Title: Re: Aworka Question
Post by: KLEENAWAY on October 28, 2012, 02:50:48 pm
But i thought you needed internet access for it to work? Iv only read bits on here so im not 100% myself but i thought it couldn't be used properly on iphones? I will stand corrected though and sign up today if im wrong. Cheers chaps

Danny

i sync my i pod in the morning  then you can use it all day you dont need internet connection

Do you NEED to sync it everyday to get that days info or something? And if you didnt sync it everyday would you need to print off a worksheet for the day? Cheers

Danny
Title: Re: Aworka Question
Post by: johnwillan on October 28, 2012, 06:11:26 pm
Hi Chris

Perhaps auto plan should be a check box (default: unchecked) on the job screen rather than in settings.

John
Title: Re: Aworka Question
Post by: Moderator David@stives on October 28, 2012, 06:43:16 pm
Hi Mr Aworka

Apart from Cloud benefits, what other advantages ar there over George
Title: Re: Aworka Question
Post by: mark m on October 28, 2012, 08:56:51 pm
But i thought you needed internet access for it to work? Iv only read bits on here so im not 100% myself but i thought it couldn't be used properly on iphones? I will stand corrected though and sign up today if im wrong. Cheers chaps

Danny

i sync my i pod in the morning  then you can use it all day you dont need internet connection

Do you NEED to sync it everyday to get that days info or something? And if you didnt sync it everyday would you need to print off a worksheet for the day? Cheers

Danny


I only sync because approx 3 weeks of my work area there is no mobile reception.  I other week i can use it on my mobile
Title: Re: Aworka Question
Post by: KLEENAWAY on October 28, 2012, 10:05:21 pm
But i thought you needed internet access for it to work? Iv only read bits on here so im not 100% myself but i thought it couldn't be used properly on iphones? I will stand corrected though and sign up today if im wrong. Cheers chaps

Danny

i sync my i pod in the morning  then you can use it all day you dont need internet connection

Do you NEED to sync it everyday to get that days info or something? And if you didnt sync it everyday would you need to print off a worksheet for the day? Cheers

Danny


I only sync because approx 3 weeks of my work area there is no mobile reception.  I other week i can use it on my mobile

Oh good stuff, cheers for that mate. I signed up for the free trial today to have a nosey myself. But why does it say at the bottom of the aworka website page that it will be coming to android/iphones phones soon?

Danny
Title: Re: Aworka Question
Post by: gavinb on October 28, 2012, 10:36:58 pm
I'm having trouble with aworka my customers are going missing and when I add a new customer after I have added the next clean date I then look at the planner and the job is not there and it has changed to the next date wich is 8 weeks away ???

It's doing my head in maybe I will stick to pen and paper ffs .
Title: Re: Aworka Question
Post by: Dani J on October 28, 2012, 11:51:08 pm
Hi Paul

You have to enable 'Auto plan next job' in your Settings (I think I might enable this by default as most people seem to use it).

Once enabled, a job will reschedule for next time when you mark it Done or Skipped.

If you have any other queries, feel free to contact me directly.


Chris, you have to do a video mate,   :) this way every one will understand how to work it. i have had your program for past 2 years now, and still dont understand some of it.  :)
Title: Re: Aworka Question
Post by: Chris @ Aworka on October 29, 2012, 07:44:19 am
OK some answers...

Dani J: Yep videos are definitely on my To Do list! They would be the best and quickest way to explain how the system works and how to get the most out of it.

gavinb: Let me know where you think customers have gone missing from and I'll try and explain. Rather than editing a job's next due date, its usually easier just to add it to the planner on the day you want to do it. Please contact me directly about any problems you have using the system.

Mobile App: The mobile app is available, but I haven't updated the web site yet. I wanted to get a few people using it on a variety of phones to check it worked properly before formally announcing it. The mobile app doesn't need an internet connection to work, provided you have downloaded to your data to your phone first. You can only currently see yesterday, today and tomorrow's work, so really need to sync every day. It is important to sync regularly as your data isn't very well protected if its only on your phone.

David@st-ives: Apart from the usual Cloud benefits (no software to install or update, access from any computer, data security, etc), Aworka has two main advantages over George:

1) Aworka works on more devices: PC, Mac, iPad and Android tablets, smartphones. George only works on PC and Palm.

2) Aworka is multi-user, where in a multi person business or franchise, operatives can update their own data wherever they are. In larger businesses, multiple admin staff can share a single account and work simultaneously.

The two systems are different, with some features in George not currently in Aworka and vice versa. For many, the choice may come down to price... if you don't need the features of Aworka, many are happy to pay the single £50 + £12 per year internet backup for George, rather than pay £10 per month for Aworka.

John: When auto planning is enabled in your Settings, an Auto plan checkbox also appears for each job, so you can control auto planning on a per job basis.

I hope I've covered everything!
Title: Re: Aworka Question
Post by: Mike #1 on October 29, 2012, 12:26:48 pm
Hi chris when will the time off function be up and running it would life so much easier as I have had quite a bit of time off.this year and it takes weeks to get my rounds back in some decent order. Mike
Title: Re: Aworka Question
Post by: Chris @ Aworka on October 30, 2012, 07:45:37 am
The 'Time Off' feature is near the top of my list as i know it can be tedious to rearrange your work when you want to take a break. I can't give an exact timeframe, but I'm hope to add it within a few weeks. With Xmas fast approaching, where pretty much everyone takes time off, it would be good to get it done before then.
Title: Re: Aworka Question
Post by: Mike #1 on October 30, 2012, 10:25:09 am
Ok thanks chris  ;D ;D. Mike
Title: Re: Aworka Question
Post by: Paul H on October 30, 2012, 04:25:14 pm
chris - ive sent a query regarding invoicing.. an you get back to me asap mate..

cheers
paul
Title: Re: Aworka Question
Post by: Moderator David@stives on October 30, 2012, 07:30:01 pm
So if they are both missing features, can you not combine and make one good one, especially on the accounting side
Title: Re: Aworka Question
Post by: Chris @ Aworka on October 31, 2012, 07:12:45 am
There is no easy way to combine the two systems as they are built on entirely different technology, but I intend to continue developing Aworka to meet the needs of users for the foreseeable future.
Title: Re: Aworka Question
Post by: Viktor on October 31, 2012, 08:00:25 am
Is there any plans to implement  exporting link to quickbooks ? As at the moment I can't see working my finances on aworka. can not find any reporting on incomes. apart from profit and loss.
Title: Re: Aworka Question
Post by: Seers on October 31, 2012, 08:04:47 am
Or any chance of an export to www.kashflow.com ? It's currently the best/easiest invoicing software we've come across.

Cheers,

Huw
Title: Re: Aworka Question
Post by: Mike #1 on October 31, 2012, 08:23:54 am
Viktor why would need anything more than profit and loss , At a glance I can see what I have earned each week along with my projected income for the year based on my current income.  Mike
Title: Re: Aworka Question
Post by: Chris @ Aworka on October 31, 2012, 09:31:40 am
It was never my intention for Aworka to be a full blown accounts package with payroll, tax calculations, etc, so it would make sense for it to integrate with other services/packages that specialise in that side of things.

It's on my ever growing 'to do' list! Part of the problem will be deciding which systems to integrate with as each one will require a fair amount of effort. You have already mentioned two: QuickBooks (which I know is particularly popular in the US) and Kashflow, but there are many others, Sage, Clearbooks, Freshbooks, etc.