Clean It Up

UK General Cleaning Forum => Frequently Asked Questions & Useful Resources => Topic started by: bluenile on November 25, 2010, 12:26:24 pm

Title: Office Cleaning: Public Holidays
Post by: bluenile on November 25, 2010, 12:26:24 pm

Hi There

I provide office cleaning for a client (six cleaners).

They do not want to pay for public holidays.javascript:replaceText('%20:o',%20document.postmodify.message);

In future I will cover this in my contract & terms.

I will be meeting the client next week to discuss this matter, any suggestions.

Many Thanks

bluenile

Title: Re: Office Cleaning: Public Holidays
Post by: Denise l on November 25, 2010, 07:57:32 pm

have you quoted them a weekly/monthly/ annual figure for the job? Just say thats whatit costs to do the work for a year, divide by 12 and thats their service charge monthly. The B/H will be in it. You have to pay your staff B?h so you cant do otherwise. Ask them if they get paid for not working B/Hols, same rule applies.

Title: Re: Office Cleaning: Public Holidays
Post by: cleaning-team on November 27, 2010, 09:34:11 pm

Depends entirely on what is in your contract - if it was not agreed at the contract start then you dont have a leg to stand on unless the client decides to do you a favour.

Title: Re: Office Cleaning: Public Holidays
Post by: bluenile on November 29, 2010, 04:05:32 pm

Hi Guys

New to the forum so many thanks for your replies.

I meet with the client tomorrow, will let you know how I get on.

I have committed to a weekly cost so will stick to my guns on that one.

Any suggestion as to how you would include this situation in your contract?

Thanks

d

Title: Re: Office Cleaning: Public Holidays
Post by: Adam P on November 30, 2010, 02:22:37 pm

i think the norm is to work out a weekly cost, multiply that by 52 then divide that by 12. this is then your monthly bill to the customer which will pay for bank holidays. you then will send the exact same bill each month to customer and they pay exact same amount no matter how many days you actually cleaned. it'll still work out the same but it's easier for everyone.

Title: Re: Office Cleaning: Public Holidays
Post by: bluenile on December 07, 2010, 09:43:43 pm

Hi Guys

Many thanks for your comments.

Pleased to confirm that I had the meeting with the client and the P/H issue has been resolved on the basis that a weekly cost was given allowing for the occasional P/H.

I have included this in my new contract & terms - phew!

Thanks again.